#Limechat alternative mac how to

We were kickstarting our growth and this was a big crisis for us.

Suddenly, in November 2021, our sales lead suffered a major accident. Over the next 6 months, he helped us scale to 50+ customers without any leadership at all. We just told him our vision and introduced him to clients, and he immediately took ownership. We didn't have any employee onboarding process at all back then. And that’s when we made one of our best decisions ever - we hired Prakhar Vats. Our idea was simple, we wanted someone who could think on their feet and learn quickly. We didn't have a well-defined process, so we decided to hire a generalist. How do you trust someone with something as important as your customers? Thinking from first principles and learning from mentors helped us do a decent job.Īs we scaled, we had to start handing off customer success as well. We used to personally manage success for all our clients. When Nikhil and I started LimeChat we didn’t have any customer success team. The last two years have been incredible and I look forward to many more.įrom zero to a million dollars in just two years – without leadership? I am incredibly fortunate to be in an environment where I can show up, take ownership and drive things. I don’t know if it was me, but I have a wide grin every time I see the brand’s name. I found that they believed repeating numbers to be a sign of positive things.įrom that point onwards, every follow-up email was either at 11:11 AM, 4:44 PM or 5:55 PM.Īfter a couple of weeks, they responded that they will want to start quickly and mentioned: “I have a good feeling about the project.” We were trying to convert a leading global brand, and I was relentlessly trying to get one of their decision-makers to see value in the product.įor weeks, nothing moved, but going through their social media likes, I hit a jackpot. #3 A few months ago - probably one of the hackiest things I’ve done. The following month, we had one of the best months in LimeChat history. My objective was to get them to start loving the product first and track numbers later. I realised the team lacked a deep understanding of the product and were underconfident sellers. Then I decided to say something that no sales leader should ever say - “for this month, we won’t look at the numbers at all.” I spent the first few days just talking to every member in the team. #2 April 2022 - I get called up for sales duty again, but this time as an interim leader. They chose to come on board that week, and both Aniket and I were equally surprised.

#Limechat alternative mac how to

I asked a lot of questions and gave them advice on how to use WhatsApp for marketing and sales. I show up to the first demo, without a deck or our sales pitch. Without even thinking, I responded with “YES” but I had no idea that it would begin at 9 AM the following day. #1: October 2021 - Aniket Bajpai calls me late in the night asking me if I’m open to helping with sales since our sales lead was injured. I guess that when you’ve been sprinting for a long time, it’s tough looking back and analysing individual strides.īut there are some stories that definitely stand out, and I’d like to share them today! Looking back, it’s almost as if I have no memory of these events.